Q: How do I check the claims history and account balances of my FSA or HSA with Preferred Group?
A: Log on to  https://pgp.LH1ondemand.com 

With your Preferred Group online access, you can:

• View and update your personal profile, including your address and dependents’ information.
• View your reimbursement account activity, including claims history and account balances.
• File claims online (including a feature to upload your receipts).
• View and download important information and forms to make best use of your account throughout the year.

Prepare for your visit with the following questions and checklist.
You can help your primary care provider be an advocate for your health by being prepared with your medical history. Below are some questions that you can write down and bring with you to your first doctor’s visit.

Q: Do I really need a primary care provider?
A: Seeing a provider regularly can make it easier to talk about health issues. They get to know you and your health history. They can help catch problems early. Be sure to call your PCP whenever you believe you need medical care.

Are you looking for a provider? Use the Find a Doctor online search tool at ExcellusBCBS.com/find-a-doctor

Need help? Call the number on the back of your member card to get in touch with Customer Care.

Taking care of your health is one of the most important things you can do to help you feel your best every day. Your Primary Care Provider is your partner in managing your health. Seeing them for regular preventive care ensures you are up to date on recommended screenings and immunizations. They can also catch health issues early before they become harder to treat. Preventive care, including an annual well visit, cancer screenings, and adult immunizations, are covered in full by your health insurance.

What is a Primary Care Provider? A Primary Care Provider (PCP) is a health care professional who cares for both routine and chronic health needs. They are an advocate for your health. They take care of you when you are sick, ensure you get the preventive care you need, and help you manage any conditions you have. They also counsel you on how to stay healthy or get healthier.

Seeing a PCP regularly is important for many reasons, at any age and even when people are healthy. If you need help finding a primary care provider, use the Find a Doctor tool at https://www.excellusbcbs.com/find-a-doctor.

Mental and physical health are equally important components of overall health and wellbeing. Mental health includes our emotional, psychological, and social wellbeing. It affects how we think, feel, and act. Poor mental health increases physical health risks, while poor physical health, especially having chronic conditions, impacts mental health.

Knowing where to go when you need mental or emotional help is the first step toward improving your mental health. If you need help finding a supportive health care or mental health provider, Excellus' care managers are here to help.
Call 1-877-222-1240 - M-F, 8am-5pm.