Over the past week, some members have received a letter from Excellus BC/BS informing them of changes to their plan regarding out-of-network medical providers. These letters were sent out in error. Excellus apologizes for the confusion.

The letters that went out to some FEH Members were sent in error. Excellus is in the process of finding out the impacted members and will be sending an apology letter out to those members. FEH reimbursement levels for non-par professional providers have not changed.

District health insurance clerks have been made aware of this situation. If you have any questions regarding this Excellus mailing or any other health insurance related mailings, please reach out to your district's insurance clerk or to Excellus directly.  

The PDF below shows the letter that was distributed by mistake. 

We have updated the benefit summaries for each of the three options for medical insurance. Please visit our medical insurance page to review the current summaries, which expire at the end of June 2024. 

As of Aug. 14, 2023, the CSEA Employee Benefit Fund will no longer mail out physical copies of benefit cards. 
Staff who are enrolled in EBF Dental or Vision can access the EBF Member Portal to look up their ID number and print or download their card. Click here to reach the portal. 
To quickly identify your EBF ID, click the blue link that reads, "Lookup your EBF ID." 

With the Express Scripts mobile app, members can order refills, submit payments, and even set up reminders to take their medication.

Have you downloaded the Express Scripts mobile app yet?
https://www.express-scripts.com/mobile-app

Scammers have been using false emails that look like they are coming from Express Scripts, our presciption provider, to try to steal personal data. 

Members received an email from what looked like Express Scripts but the prescription amounts in the email did not match the prescriptions the member takes. 

The emails came from the following email addresses: 
[email protected]
[email protected] 

If you received any suspicious emails, please do not click any links. Please let any spouses and dependants who use Express Scripts to be on the lookout for phishing attempts.